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Customer Service Representative in Carrollton, TX at Redi Carpet

Date Posted: 7/16/2018

Job Snapshot

Job Description

Headquartered in Stafford, Texas, Redi Carpet, services 25 markets in 13 states and is the largest flooring contractor in the country providing flooring services specifically to the apartment industry. For more information about Redi Carpet, please visit our website at

Redi Carpet is currently seeking a Customer Service Representative. Customer Service Representatives are responsible for performing a variety of duties including order processing, efficient inventory allocations, and customer file maintenance. Other duties can include inventory management, invoicing, and subcontractor pay.

Roles & Responsibilities (include, but not limited to the following)

  • Answer telephone calls

  • Type work orders and allocate inventory

  • Constant communication installation managers and salespersons

  • Enter floor plans, pricing, and other customer information for new and existing accounts

  • Assist with processing credit card sales

  • Research warranty claims

  • Allocate samples

  • Call-in deliveries

  • Assist with various tasks as requested by supervisor

Job Requirements

  • 1+ years of customer service experience

  • Experience in the flooring industry preferred, but not required

  • Excellent interpersonal skills

  • Creative problem solving

  • High school diploma


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