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Customer Service Representative in Moore, OK at Redi Carpet

Date Posted: 6/1/2018

Job Snapshot

Job Description

Redi Carpet is the nation's largest flooring provider to the multifamily (i.e., apartment) industry, operating in 25 branch locations throughout 13 states. For more information about Redi Carpet, please visit our website at
Redi Carpet is currently seeking a Customer Service Representative. Customer Service Representatives are responsible for performing a variety of duties including order processing, efficient inventory allocations, and customer file maintenance. Other duties can include inventory management, invoicing, and subcontractor pay.
Roles & Responsibilities (include, but not limited to the following)

    • ¬†Answer telephone calls

    • Type work orders and allocate inventory

    • Constant communication installation managers and salespersons

    • Enter floor plans, pricing, and other customer information for new and existing accounts

    • Assist with processing credit card sales

    • Research warranty claims

    • Allocate samples

    • Call-in deliveries

    • Assist with various tasks as requested by supervisor

Job Requirements

  • 1+ years of customer service experience
  • Experience in the flooring industry preferred, but not required
  • Excellent interpersonal skills
  • Creative problem solving
  • High school diploma


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